<aside> <img src="/icons/home_blue.svg" alt="/icons/home_blue.svg" width="40px" /> Overview

Account Management

Managing Profiles

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<aside> <img src="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/7147b8fd-ed3c-4a8d-bfed-54675939fb99/LogoTsquare.png" alt="https://s3-us-west-2.amazonaws.com/secure.notion-static.com/7147b8fd-ed3c-4a8d-bfed-54675939fb99/LogoTsquare.png" width="40px" /> Go to the DJ3N app

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Last updated: 3/25/23

Last updated: 1/16/23

Account Creation

Creating an account with DJ3N is easy and can be done using your phone number. Here is a step-by-step guide on how to create an account:

  1. Enter your phone number: On the DJ3N sign-up page, enter your phone number and click on the "Send verification code" button.

  2. Verify your phone number: You will receive a confirmation code via text message. Enter the code on the DJ3N website to verify your phone number.

    Guard against Phishing Attacks

  3. Save account recovery information: Depending on the type of phone you are using, you will either be prompted to save an "Account Recovery Image" to the files of your phone or to save your recovery code to your phone's native keychain. This is important in case you lose access to your phone number or need to recover your account in the future.

  4. Email address: You may be prompted to enter an email address for contact purposes.

  5. Account creation: Once you have completed the above steps, you have successfully created an account with DJ3N. You can now access your profile and start using the platform.

Please note that you can always recover your account by using the recovery image or code saved in step 3, in case you lose access to your phone number or need to recover your account in the future. Should you have any questions or issues during the account creation process, please visit our Discord for assistance.

Logging in

Logging into your DJ3N account is simple and secure. Once you have created an account, you will stay logged in on the internet browser you used to create the account. If you log out of your account manually or due to a period of inactivity, you can log back in by following these steps:

  1. Go to any DJ3N page

  2. Press the “Login” button in the top righthand corner

  3. Enter the phone number associated with your account

  4. Click "Confirm” to sign the prompted message

    Signing Messages

  5. You will then be logged securely in to your account

Please note that if you have been logged out of your account for a prolonged period of time, you may need to recover your account. This process will be covered in a separate section on our support page.

If you have any questions or issues logging into your DJ3N account, please visit our Discord for assistance.

Adding Account Managers

Adding additional account members to your DJ3N profile can help you manage your profile more effectively, especially if you’re an artist or brand. Follow these easy steps to add additional account members:

  1. Log into your DJ3N account: Make sure you are logged into your DJ3N account.
  2. Go to Account Settings: You can access Account Settings by clicking on the profile menu button in the top right-hand corner and selecting "Account."
  3. Click "Add Account Admin": Go to the "Add Account Admins" section and click "Add."
  4. Enter the full name and email of the person you want to invite: You will be prompted to enter the name and email of the person you want to invite to be an account admin.
  5. Click "Send Invite": Click "Invite" and an invitation will be sent to the person you invited.
  6. The invited member accepts the invitation: When the invited member receives the email, they'll simply have to click on the invite link to become an account admin.

Once the person accepts the invitation, they will be able to help you manage your profile. Please note that account admins are able to create collectibles, access passes, and more, so make sure you trust the person you are inviting to be an account admin.

Account Recovery

If you have lost access to your phone number or are unable to log into your DJ3N account, you can recover your account using your Account Recovery Image or recovery code. Here is a step-by-step guide on how to recover your account:

  1. Go to any DJ3N page
  2. Press the “Login” button in the top righthand corner
  3. Provide your recovery information: If you have an Account Recovery Image, you will be prompted to upload it. If you have a recovery code, you will be prompted to enter it (typically from your phone’s keychain).
  4. Your account will be restored once the recovery information is verified.

Please note that if you lose access to your Account Recovery Image or recovery code, your account cannot be recovered. For this reason, it is strongly recommended that you enable cloud backup, such as iCloud, to store your recovery information securely.

Account Recovery Backup

If you are already logged-in and would like to save an extra copy of your QR Code for safe keeping, simply head to the “Account” page, click “Export” on the Backup Credentials tab, and then you may screenshot the QR Code for an additional backup of your credentials.

Adding DJ3N as an “app” on your phone

Adding the DJ3N web app to your phone's home screen can give you quick access to the platform with just a tap. Here's how you can add the web app to your home screen on both iOS and Android devices:

For iOS Devices:

  1. Open Safari: Open the Safari app on your iPhone or iPad.
  2. Go to the DJ3N website: Type in the DJ3N website URL in the Safari browser.
  3. Tap the Share button: Tap the Share button at the bottom of the screen.
  4. Select "Add to Home Screen": Scroll down and select "Add to Home Screen."
  5. Customize the name: Rename the app if desired, then tap "Add" to add the DJ3N web app to your home screen.

For Android Devices:

  1. Open Google Chrome: Open the Google Chrome app on your Android phone or tablet.
  2. Go to the DJ3N website: Type in the DJ3N website URL in the Google Chrome browser.
  3. Tap the Menu button: Tap the Menu button (three vertical dots) at the top-right corner of the screen.
  4. Select "Add to Home Screen": Select "Add to Home Screen" from the menu options.
  5. Customize the name: Rename the app if desired, then tap "Add" to add the DJ3N web app to your home screen.

Once added to your home screen, you can easily access the DJ3N web app with just a tap.

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